Dominion Family Healthcare About Us

PATIENT RIGHTS & RESPONSIBILITIES:

Rights: *Help your physician make decisions about your healthcare. *Discuss with your physician your condition & all care alternatives, including potential risks & benefits. *Choose your doctors office. *Have all your medical records kept private. *Get up-to-date information about your physician & the hospitals they admit to. *Be referred to a specialist who is experienced in treating your illness. *Receive a prompt reply when you ask questions or request information. *Suggest changes in our policies or services. *Call “911” in a situation that is an emergency.

Responsibilities: *Help your physicians make decisions about your healthcare. *Tell your physician if you do not understand the treatment you receive & ask if you do not understand how to care for your illness. *Give correct & complete information to your physician & their staff. *Follow the directions & advice you & your physician agree upon. *Tell your physician immediately when you have unexpected problems or symptoms. *Consult with your physician for referrals to non-emergency specialist or hospital care. *See the specialists your physician refers you to. *Show your insurance card & Drivers License before seeing a physician. *Read & understand your insurance plan & benefits. *Pay all applicable copays, coinsurance and deductibles for which you are responsible.